At Found—Space, we are dedicated to providing high-quality wellness solutions that stand the test of time. Our products are designed for durability, and we back them with comprehensive warranties to give you confidence in your investment.

Below is an overview of our sauna and cold plunge warranties, covering both past and current policies.

Sauna Warranties

Warranties Prior to 2023

• Heaters: Lifetime
• Cabinet: 5 years
• Electrical Components: 5 years
• Labour Warranty: 1 year

Warranties from Jan 2023 – Dec 2024

• Heaters: Lifetime
• Cabinet: Lifetime
• Electrical Components: Lifetime
• FS-1 Control System: 10 years
• Screen: 5 years
• Labour Warranty: 1 year

Current Sauna Warranties (from Jan 2025)

Residential – Component Warranties

• Sentiotec Full Spectrum Heaters: 10 years
• CF3 Carbon Heaters & Other Full Spectrum Heaters: 5 years
• Cabinet (including bench, floor, and hardware, excluding glass): 5 years
• Cabling, Connectors, Speakers, Lighting: 5 years
• FS-1 Control System: 3 years
• Screen: 3 years
• Labour Warranty: 1 year

Commercial – Component Warranties

• Sentiotec Full Spectrum Heaters: 3 years
• CF3 Carbon Heaters & Other Full Spectrum Heaters: 3 years
• Cabinet (including hardware, excluding bench, floor, and glass): 3 years
• Bench & Floor: 1 year
• Cabling, Connectors, Speakers, Lighting: 3 years
• FS-1 Control System: 2 years
• Screen: 2 years
• Labour Warranty: 1 year

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Cold Plunge Warranties

Warranties from 2023 – Dec 2024

• Tub: 5 years
• Chiller: 5 years
• Tub Cover: 1 year
• Labour Warranty: 1 year

Current Yirri Cold Plunge Warranties (from Jan 2025)

Residential – Component Warranties

• Stainless Tub: 5 years
• Cooling Engine: 2 years
• Other Parts (cover, hoses, connectors, plumbing fittings): 1 year
• Labour Warranty: 1 year

Commercial – Component Warranties

• Stainless Tub: 3 years
• Cooling Engine: 1 year
• Other Parts (cover, hoses, connectors, plumbing fittings): 1 year
• Labour Warranty: 1 year

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Service & Call-Out Fees

After the first year of installation, all technician site visits will incur a call-out fee.

• Current Standard Metro Call-Out Fee: $275

Warranty Terms & Conditions

Our warranties are non-transferable and apply only to the original purchaser. If a Found—Space sauna or cold plunge is purchased secondhand, the original warranty does not transfer to the new owner. Warranty coverage remains valid only when the product is purchased directly from Found—Space or an authorized distributor.